CRESTA BOOKSELLERS DIRECT

Published in 1998, this book has recently become available in the U.K.  Written by the Director of Training, Racine Industries Inc., U.S.A., it also contains a chapter on ‘Indoor Air Quality’ by the Director of  HOST Research and Development.

The book covers fibres used in carpets, manufacturing and installation methods.  The soiling process is discussed and eleven pages are devoted to a comparison of carpet cleaning methods, including a helpful comparison chart.

The HOST system is explained in detail.  General principles of professional carpet cleaning and special cleaning techniques are given.  Methods of cleaning Sisal, Coir and Jute floor coverings and Oriental, Chinese and Persian rugs are covered in detail.  Also covered are Berber, Flocked and Cotton carpets.

Yellowing is explained in some detail, together with causes and how to remedy the situation.  Optical brighteners are also discussed.  Discussion on soil lines is also included. 

Chapters are devoted to ‘Removing Spots, Spills, Stains and Odours’ and to ‘Carpet Maintenance’, the latter including discussion regarding a Computer Aided Maintenance Plan (CAMP).  A useful chapter on cost formulae, including pricing follows. 

Twenty-seven pages are allocated to a fully comprehensive ‘Question and Answer’ chapter.  A useful appendix on ‘Brush Selection’ follows.

The chapter on ‘Indoor Air Quality’ occupies fourteen pages.  It includes a discussion on biologicals, dust mites, dust mite allergen, mould spores, allergens from cats and dogs and from cockroaches and humidity.  ‘Ten ways you can improve indoor air quality’ is most interesting, informative and of practical use.

This book will be of use to:

• All involved in training

• Hospital hotel services managers

• Managers of contract cleaning organisations

• Local authority managers responsible for cleaning

• Hotel housekeepers

• College and school bursars responsible for housekeeping

• Lecturers concerned with BICSc / City & Guilds Courses on cleaning

• Industrial caterers with a cleaning or housekeeping role

• Manufacturers of cleaning chemicals and equipment

• Users of HOST cleaning systems

CONTENTS

    Introduction

    Chapter 1: Carpet....The Beginning
        Carpet and carpet fibres; Fibre production – nylon, olefin, polyester, acrylic, wool, cotton;
        Carpet dyeing methods; Identifying carpet fibres; Carpet manufacturing methods – tufted,
        needlepunched, woven, other; Carpet styles; Colour, appearance; Carpet installation methods.

     Chapter 2: Soiling Process – How Carpets Get Dirty
        The soiling process; How does soil get on the carpet?  Key points.

     Chapter 3: Comparison of Carpet Cleaning Methods
        How does pH affect cleaning?  The objective of cleaning; The different cleaning methods –
        rotary shampooing, dry foam, bonnet rotary buffing, hot water extraction, Truck mount (“steam”)
        cleaning, HOST dry extraction carpet cleaning; comparison chart.

     Chapter 4: The HOST System
        The HOST system; How HOST works; The elements of the HOST system; Correct brush selection;
        Cleaning carpet with an extractorVAC; Brushing technique; Restoration cleaning; Stair cleaning;
        Key benefits of the HOST system; Institute of Inspection, Cleaning and Restoration Certification
        (IICRC); General principles of professional carpet cleaning; Special cleaning techniques;
        Cleaning sisal, coir and jute; Cleaning Oriental, Chinese and Persian rugs; Berber, Flocked and
        Cotton carpets; Yellowing; Optical brighteners; Soil lines or dark borders; Cleaning walk-off mats;
        Shading, pooling, pile reversal, watermarking; Sterilizing, disinfecting and sanitizing.

     Chapter 5: Indoor Air Quality
        Preface; What is indoor air pollution? Carpet acts as a filter; Reduce humidity to solve IAQ problems;
        Does HOST cleaning remove dust mites? HOST cleaning also removes mould and cat allergens
        dramatically; Test with wet extraction proves HOST superior for removing mould; Reduce airborne dust
        with the HOST eVAC; Volatile organic compounds (VOCs); Summary; Ten ways you can improve IAQ.

     Chapter 6: Removing Spots, Spills, Stains and Odours
        Spot removal terms; Products and Tools; Identifying the spot; Spot removal procedures; HOST
        machine spot removal technique; Wet spills; Quick spot removal guide; Other spot removal problems;
        Special spot removal procedures; Deodorizing.

     Chapter 7: Carpet Maintenance
        CAMP, the computer aided maintenance plan for carpet; Maintenance objective; How does carpet
        get dirty?  The CAMP plan; Ordering a CAMP; Implementing the CAMP – prevention, daily vacuuming,
        spot removal, strategic cleaning; How does this approach deliver clean carpet profitably? 
        Inspection and monitoring; Key points of the CAMP plan.

     Chapter 8: Cost Formulas
        Determining costs associated with HOST cleaning; Cost and pricing formulas, CAMP estimating
        worksheet.

     Chapter 9: Common Questions and Answers  

    Appendices, including Brush Selection

    References

    Index