THE AUTHORITY ON BOOKS ABOUT CLEANING, CLEANING MANAGEMENT, CLEANING SCIENCE AND FLOOR MAINTENANCE.

DIAGNOSTIC TECHNIQUES FOR THE INVESTIGATION OF CARPET COMPLAINTS.

Written by Dr Eric M. Brown, this Manual is for all those involved in the investigation of carpet complaints and is intended to complement the highly successful Identification of Carpet Faults.  Supplied in ring bound format for easy reference, the Manual will be of interest to carpet manufacturers and their representatives, to carpet retailers and all involved in carpet inspection.  Dr Eric Brown is a qualified textile technologist with many years of laboratory and on site experience in the investigation of carpet and carpet cleaning complaints world-wide.

The Manual is in three parts:

Part 1 is concerned with recognition.  The reader is taken logically through a series of fault finding charts to ultimate identification and a recommended report format.

Part 2 details suitable test methods.  Most can be carried out with the simplest of apparatus yet will yield valuable information often leading to confirmation of the conclusions drawn in part one.

Part3 is concerned with report writing.  Specimen reports, with commentary, show how to write a professional report that carries weight and authority.

PART 1 – Diagnostic Techniques

1   Soiling
 

2   Stripes and Streaks
 

3   Shade Changes
 

4   Holes and Excessive Wear
 

5   Change in Dimensions
 

6   Pilling and Shedding
 

7   Miscellaneous Backing Complaints

 

PART 2 – Test Methods

    Equipping a Simple Laboratory

    Test Method A – Fibre Identification                         

    Test Method B – Preparation of an Aqueous Extract

    Test Method C – Determination of pH

    Test Method D – Residue Test

    Test Method E – Soxhlet Extraction Tests

    Test Method F – Test for the Presence of Iron

    Test Method G – Test for the Presence of Chloride

    Test Method H – Test for the Presence of Sulphate

    Test Method J – Test for the Presence of Oxidising Agents

    Test Method K – Test for the Presence of Reducing Agents

    Test Method L – Test for the Presence of Urea

    Test Method M – Measurement of Periodicity

    Test Method N – Mounting Tufts as an Exhibit

PART 3 – Preparing the Report

    Specimen Reports Numbers 1 and 2

2nd Impression 1997  68 pages  A4 size  Illustrated  Soft cover  ISBN 0 9508446 6 7

Price per book £20.00